Refund policy
We kindly ask that you understand the unique characteristics of the used items we handle before making a purchase.
We do not accept returns or exchanges due to customer convenience.
[Cases Where Returns Cannot Be Accepted]
We will not accept returns in the following cases:
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Slight discrepancies in product size measurements.
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Differences in color between the product image and the actual item (this may vary depending on the shooting environment and monitor settings).
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Scratches on items that are explicitly described as having "scratches" in the product description.
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Minor scratches or dirt characteristic of used items (Although cleaned by our store, some signs of use may remain).
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Items sold as "Junk" items.
[Cases Where Returns Can Be Accepted]
We will accept returns or exchanges in the following cases:
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If you received an item different from your order.
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If damage during shipping is confirmed.
If any of the above apply, please contact us via the inquiry form within 7 days of product arrival. We will check the situation and respond promptly.
Please note that as the items are used, we may not be able to provide a replacement. In such an event, we ask for your understanding that a refund will be issued instead.